FAQ

What is the BLKMA company's overseas service?

BLKMA company can provide overseas service including installation, commissioning, training, and maintenance for any clients from all over the world, the customer only assumes the accommodation and airfare for our engineer.

What is the shipping method for BLKMA machines?

 If customer orders one small machine with the wood package, we will deliver the machine by LCL, If customer orders two or more machines together, we will load them into containers and send them to the port, this will help the client save more cost.

How is about the quality of BLKMA machine?

We hare world-class R&D team to support the quality of our machines, our products have got CT, ISOandSGS certification to prove the advantages of BLKMA machines.

The history of BLKMA company and how to visit BLKMA factory in China?

BLKMA company from China, founded in 1994, located in Ma'anshan City, Anhui Province, China.only 26 kilometers away from Nanjing Lukou International Airport has a very developed transportation system to facilitate global customers at any time visit. In the pipeline processing machinery industry in China, BLKMA is a very authoritative modern enterprise. It has participated in the formulation of China's national pipeline machinery industry standards for many times. In recent years, BLKMA has maintained its rapid growth in sales revenue and business scale through technical innovation and continued development of the global market.

How can I get after-sales service from BLKMA company?

You can contact BLKMA company via phone or Email, BLKMA company will certainly give you reply in 24 hours.You can show your questions or problems in the form of video or picture that would be better for both of us to solve your problems promptly.Customers can also contact our local agent directly, they will give you reply ASAP.

What information should I let you know if I want to get a quotation?

You should let us know the name of the product, the model or the thickness and width of the sheet you work with, your working voltage.

What is the warranty about BLKMA machine?

We will provide 1 years warranty for BLKMA machines, during the warranty period, customers can get through and timely service and BLKMA company will send the spare parts for replacement of any broken parts on the machine for free.